This Privacy Policy explains how DOJO Music LTD ("DOJO", "we", "our", "us") collects, uses, and protects your personal information when you use our services.
We are committed to protecting your privacy and handling your data transparently and securely.
1. Who We Are
DOJO Music LTD 85 Great Portland Street First Floor London W1W 7LT United Kingdom Company No. 16501962
We are the Data Controller for your personal data.
2. What Data We Collect
Personal Data
We may collect:
Name
Email address
Account details
Payment information (processed securely by third‑party processors)
Support messages or communications
Usage Data
Collected automatically when using the website, including:
IP address
Browser type/version
Pages visited and time spent
Device information
Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to:
Operate the website
Improve user experience
Analyse performance
Personalise marketing
You can disable cookies in your browser settings.
3. How We Use Your Data
We use your data to:
Provide and maintain our services
Manage your account and subscriptions
Process purchases and deliver content
Communicate important updates
Send marketing emails (optional, can unsubscribe anytime)
Improve the website and user experience
Deliver personalised ads through trusted third‑party partners
We do not sell your personal data.
4. Legal Basis (GDPR)
We process your data under one or more of the following:
We do not store full payment details. Payments are processed securely through third‑party providers (e.g., Stripe, PayPal, or others depending on your checkout).
Failed Payment Plans
If you join DOJO using a payment plan:
You must complete all instalments.
Failed or missed payments will result in immediate suspension of access.
To regain access, you must pay the remaining balance of the original payment agreement.
Black Friday Payment Plans
Payment plans purchased during Black Friday promotions are non‑refundable.
Refunds do not apply to partial or full instalments.
6. Sharing Your Data
We may share your data with:
Service Providers (email platforms, analytics tools, payment processors)
Business partners or affiliates (for delivery of services you request)
Legal authorities when required
We only share what is necessary and never sell your data.
7. International Transfers
Your data may be processed outside the UK/EU. When transferred, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.
8. Data Retention
We keep personal data only as long as necessary to:
Deliver services
Meet legal requirements
Resolve disputes
Usage data is retained for shorter periods unless needed for security or improvements.
Our service is not intended for individuals under 18. We do not knowingly collect data from minors.
11. Security
We use industry‑standard measures to protect your data, but no method is 100% secure.
12. Third‑Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Last updated" date. Continued use of the service means acceptance of any changes.
14. Contact Us
If you have questions or requests regarding this policy: [email protected]
